Privacy Policy

1. Introduction

MyQRAid ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our emergency safety service.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

  • Name, email address, and phone number
  • Emergency contact information
  • Medical information (blood group, allergies, conditions)
  • Document information (license numbers, insurance details)
  • Payment information (processed securely by payment gateways)

2.2 Usage Information

We automatically collect:

  • Device information and IP address
  • Usage patterns and feature interactions
  • QR code scan statistics
  • Technical logs and error reports

3. How We Use Your Information

We use your information to:

  • Provide emergency safety services
  • Generate and manage QR codes
  • Process payments and manage subscriptions
  • Send important service notifications
  • Improve our service and user experience
  • Comply with legal obligations
  • Provide customer support

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Emergency Situations: Your QR code information may be accessed by emergency responders or good samaritans
  • Service Providers: With trusted third-party services (payment processors, hosting providers)
  • Legal Requirements: When required by law or to protect our rights
  • Consent: With your explicit consent

5. Data Security

We implement comprehensive security measures to protect your information:

  • End-to-end encryption for sensitive data
  • Secure HTTPS connections
  • Regular security audits and updates
  • Access controls and authentication
  • Data backup and disaster recovery

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

You may request deletion of your account and associated data at any time.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our service may integrate with third-party services (payment gateways, analytics). These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

MyQRAid is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our service. Your continued use of the service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: vasanth1997sep@gmail.com

Phone: +91 8508595166

Address: 18/153 A Ponmeni main road, Ramaiah street, Madurai - 16

Data Protection Officer: vasanth1997sep@gmail.com

Last updated: January 15, 2025